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FREQUENTLY ASKED QUESTIONS

Can’t find the answer to your question? Start a conversation.

THE SHIRTS

How do I determine the best shirt size for me?

WOMEN:
women sizes medium fitted t-shirtwomen sizes sweatshirt

MEN:

men sizes medium fitted t-shirtmen sizes sweatshirt

KIDS:

unisex kids sizes medium fitted t-shirtgirls sizes medium fitted t-shirt

 

When it is a different fitting, you can find the sizes in the product descriptions.

Can i put my shirt in the washing machine?

To get the most out of you shirt it is best to wash inside out at 30 degrees. But we have tried, and 40 degens is fine too. Do not rumble dry and don’t iron over the print.

How do the shirts feel?

All of our shirts are made of organic cotton. Also all the shirts and other products in our shop are fairtrade.

* 100% organic cotton:
Cotton is the most commonly used fabric for clothing. It’s a soft, fluffy staple fibre. The fibre is almost pure cellulose. Organic cotton is grown without using chemicals or GMOs. Fashionable: We only use ring spun combed cotton, offering a softer more even finish offering the best printing surface and a super-soft feel.

*  Sustainable
– Producted without chemicals or GMOs
– Improves soil fertility and biodiversity thanks to crop rotanion
– Better control of water irrigation
– Long lasting fibres

*  Fair Wear
Fair Wear Foundation (FWF) is an independent, non-profit organisation that works with companies and factories to improve labour conditions for textile and garment workers. FWF keeps track of the improvements made by the companies it works with. And through sharing expertise, social dialogue and strengthening industrial relations, FWF increases the effectiveness of the efforts made by companies. www.fairwear.org

*  Certificates: GOTS, OE Blended, OE 100
Global Organic Textile Standard (GOTS) is recognised as the world’s leading processing standard for textiles made from organic fibres. It defines high-level environmental criteria along the entire organic textiles supply chain, including restricting the use of chemical substances and requiring compliance with social criteria.
OE Blended applies to all goods that contain a mix of organic cotton and any other material. The OE 100 tracks the purchase, handling and use of 100% certified organic cotton fibres in yarns, fabrics and finished goods through the use of transaction certificates for factories that don’t yet comply to the GOTS standard. www.global-standard.org & http://textileexchange.org/content/oe-standards

How are the shirts printed?

All shirts are hand printed in The Hague. We either screenprint by hand or use a plotter and hot press for flex and flock foil.

SHIPPING & RETURNS

When will my order ship?

We strive to ship all orders within 7 days.

As we try to have as little stock as possible, to be sure we don’t over produce. Sometimes that means we have to print your shirt after your order. You will be notified by e-mail. If this is the case, we ship within 10 days.

If you need your order a.s.a.p. please mail us post@normalgetsyounowhere for extra rush!

How will my order be shipped?

We send our orders via Post NL.

Something is wrong with my order, what do I do now?

If your order is damaged, products are missing please contact us at post@normalgetsyounowhere.com

What is the return policy?

If you want to return your order let us know by e-mail within 7 days after receiving your order. All notifications of returns must be via e-mail post@normalgetsyounowhere.com